Google Paused December 2021 Update for Pixel 6 and Pixel 6 Pro Amid Call Drop Issue

On December 6th Google rolled out the major Android Security Patch update for the Google Pixel 6 and Pixel 6 Pro which added a handful of new features to the Pixel phones. The Pixel 6 update had been delayed, but it now appears that update for Pixel 6 and Pixel 6 Pro have paused entirely.

However Google didn’t start rolling out the update officially until December 13th. Many users were waiting for the update and some resorted manually. But after upgrading users reported the issue of call dropping and disconnecting following which Google has paused its December 2021 update.

Google Pixel Help Forum

The company informed through a post on the Google Support Forum which says that they have identified a fix. A new version update with all previously released features and a fix should be ready by January. Google suggests an option for reverting and factory resetting your device to all those users facing connection issues. 

Hey Pixel Community,

The Pixel team paused the December software update to Pixel 6 and Pixel 6 Pro devices after some users reported calls were dropping or disconnecting. We have now identified a fix that will roll out in a software update by late January. This update will also include all the fixes and improvements that were originally planned in December. If you received the December software update on Pixel 6 or Pixel 6 Pro and are still experiencing mobile connectivity issues, you can revert to the previous software version using the Android Flash Tool  ( and performing a factory reset. Please back up your phone before restoring to the previous software version. If you are not experiencing mobile connectivity issues, no need of doing anything. We sincerely apologize for the inconvenience and appreciate your patience as we roll out the fix.

Your Pixel Community Manager


On social media, several Pixel 6 users expressed their disappointment with the initial rollout. “Still no network connectivity on the Pixel 6 post the December update and no news from Google,” one user said, while another complained about “no signal, no WIFI, no Bluetooth, and battery dead in half a day all this for 19 days.”

Stay tuned, for more updates. If you have any questions or suggestions drop them in the comment section below.

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